Privacy Policy

Scope
Shadval Tour & Travels (Shadval Pay Private Limited) is a travel and tourism agency providing domestic travel services within India. Our goal is to make travel experiences safe, convenient, and enjoyable for travellers in and outside India.

Our Activities
We operate advertising, public relations, media programs, travel fairs, industry programs, consumer promotions, online communications, and consumer research.

Information We Collect
Personal Information: Name, address, phone number, email, ID proof details (e.g., Aadhaar, Passport)
Travel Information: Travel dates, destination, hotel and flight details
Payment Information: Bank Account/UPI/Credit Card details (stored securely)

How We Use Your Data
To provide travel bookings and services, send offers/promotions (with opt-out), meet legal requirements, and improve our services.

Data Sharing & Third Parties
We may share your data with airlines, hotels, payment processors, or government authorities when required.

Data Security
We use encryption, secure servers, and restricted access to protect your data.

User Rights
You can request access, correction, or deletion of your personal data by contacting us.

Cookies & Tracking
Our site may use cookies and analytics tools. You can disable cookies in your browser settings.

Data Retention
We retain data only as long as necessary to fulfil the purposes outlined in this policy.